Firstgr F MEDIUM 400mm*750mm

Shipping Method 

For  purchases (orders that are being shipped to a US address) we offer  shipping methods:

Standard Shipping: Flat rates for standard shipping start at ＄0~3.99. All orders are typically shipped within 24 hours and delivered within 5-20 beuiness days.

We are pleased to offer FREE Standard shipping on orders over US＄99. 

Shipping charges are based on your order. We charge actual shipping rates that are calculated automatically when you place your order.

Please note you may need to pay customs charges in order to receive the package in your country.

Delivery Time

We do our best to ensure that you receive your items in a timely manner; however, sometimes factors beyond our control, such as customs or bad weather, may affect the delivery of your package. If you need a product by a specific date, please contact our customer service team before placing your order to ensure you can receive your keyboard by the required date.

Please note that packages of keyboards and accessories will be shipped within 1-3 working days after you place your order. Packages of custom products will be shipped within 15-20 business days after you place your order. This means that if you place an order on a weekend or mail holiday, your order will not ship until the next 3 business days.

For exact shipping costs and times, please email service@firstgr.com.

Shipping Policy

1. If you ordered everything are in-stocked it usually takes us 2-3 days to prepare;
2. If you ordered something with our services. (Switch lube service, film adding service, spring change service, assemble service) This type of order will take us around 1-2 weeks to prepare; 
3. At last, it will take FedEx/DHL around 3-10 business days to deliver the package after the packing process. 

Note: We default to regular express delivery. If you need to expedite, please contact service@firstgr.com. If you need to choose other express delivery, firstgr is not responsible for the additional express delivery costs.

Note：

Regarding customised group orders, we are out of stock, which will have some impact on the delivery time of the products, but don't worry, you will receive your goods within three months time, thank you.

PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If you change your mind after opting in, you can always email us at service@firstgr.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - shoplazza

Our store is hosted on Shoplazza Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shoplazza’s data storage, databases and the general Shoplazza application. They store your data on a secure server behind a firewall. 

Payment:
If you choose a direct payment gateway to complete your purchase, then Shoplazza stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shoplazza’s Terms of Service (https://wwwshoplazza.com/legal/terms) or Privacy Statement (https://www.shoplazza.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows shoplazza to store information about your session (referrer, landing page, etc).
_shoplazza_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shoplazza_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint or simply want more information, please contact our Privacy Compliance Officer at service@firstgr.com.
[Re: Privacy Compliance Officer]